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Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We do NOT store or save your credit card information at all. Our software system does not use or ask for your credit card information.
Online transactions are safely conducted on PayPal.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Money Order; this may delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by MO. To order by MO, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within thirty days of your receipt of the goods, return it for a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 business days of the customers receipt of the product.
All products to be returned must be carefully repackaged in their original packing and not be abused or used in a fashion for it was not designed for.
NOTE: Broken seals or signs of unauthorized dissasembly or modifcation will void the warranty and we will not issue a refund.

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item. Delivery time may also vary if your order includes back-ordered or out of stock items.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of tax and shipping otherwise noted. Prices are correct at time of publication.
Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.

Reqest For Quote-RFQ
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